Refund Policy

1. Overview

At Resumemate, we strive to ensure a smooth and satisfying experience for all our users. However, we understand that certain situations may require a refund.

2. Conditions for a Refund

A full refund will be issued only if there was a technical issue or error during the transaction process. Examples include:

• Payment was charged, but access to the product was not granted.
• Duplicate charges for the same transaction.
• Technical errors that prevented the completion of the transaction.

3. No Partial Refunds

Resumemate does not offer partial refunds under any circumstances. Refunds are processed only if the transaction conditions mentioned above are met.

4. Refund Process

To request a refund, please contact us at help@resumemate.io with the following details:

• Transaction ID or receipt.
• A detailed description of the issue.
• Any relevant screenshots or evidence.

Our team will review your request and respond within 5-7 business days.