SENIOR SALES EXECUTIVE
PropHero is an AI-driven marketplace transforming property investment. Backed by global VCs and founded by McKinsey alumni, we’re expanding our team. Join our thriving, and flexible culture, surrounded by ambitious individuals driving change. At PropHero, we’re making property investment as simple as shares or ETFs—be part of the future we’re building!
We are value-driven!
🤝 BELIEVE: We have a contagious passion and entrepreneurial spirit.
🔍 CONNECT: We care for each other and create a “one-team” spirit.
📈 RAISING THE BAR: We push for exceptional performance and never settle for mediocrity.
🔥 OWN IT: We are owners no matter the circumstances.
🌐 DELIVER: We deliver meaningful, measurable outcomes driving a positive impact.
Do these values resonate with you? Keep reading!
How you will shape Prophero:
- Onboards clients to PropHero, providing them with information on the PropHero methodology and process and understanding their investment objectives
- Communicates regularly with the client via the appropriate channels (instant chat, email and/or phone/video call)
- Resolves all client queries actively, promptly and with high energy, keeping them updated through the process
- Conducts analysis on the client portfolio to understand the client lifecycle, and decide the appropriate next steps for each client
- Account Manager: owning a portfolio of investors and making sure no one stops at their first property. Your success is measured in relationships that compound — just like the investments you recommend.
- Studies the property market and properties using the PropHero methodology to gain a well-rounded understanding of the opportunities, before presenting them to clients
- Helps the supply team prioritize and refine their property search, to land investments that best match our clients, with the highest probability of closing
- Shares and discusses facts and research about the market, area/suburb, and properties to educate and upskill clients, supporting their decision process
- Presents property opportunities to clients, bringing the PropHero facts and analysis to life on why the opportunity is a good option for the client and helps them to decide.
- Refines and documents the PropHero client success methodology (incl. training materials) to scale the process
- As needed, growing the client success team to meet increasing volumes
What you will bring to our team:
- 3+ years experience in a client facing or client service role. Client, client, client. Strong track record of delivering top client outcomes and experience. Demonstrates passion and strong innate drive to help clients achieve their objectives and has the best experience along the way.
- Appreciates each client’s specific background, culture and context. This role is all about the client!
- Excellent oral communication and interpersonal skills. Able to communicate clearly, accurately and confidently to rapidly establish credibility and trust with clients.
- Problem Solver. Able to think critically and quickly on the spot, responding to various stakeholder situations and requirements. Finds creative solutions to problems to achieve a desired outcome.
- Growth Mindset. Focused on individual development and growth, including learning but also improving the PropHero approach/processes over time.
- Operational excellence and vision. Capable to lead and coordinate the whole property process. Ability to see improvement areas in the process and suggest practical ideas to optimize.
- Organizational and detail oriented. Completes tasks, big and small, with no errors. Plans and manages the full process with stakeholders to the required specification and timeline. Does not miss deadlines, especially with clients
- Proactivity and Autonomy: Prophero operates in a changing ecosystem, which implies being able to adapt easily, being agile in reactions, working at a good pace and having a positive and proactive attitude.
- Optimism and excitement for your work, a love for the next big challenge, and a passion for business impact as there will be plenty of opportunities in the path to achieve new challenges and have new learnings.
- Advanced English, as all our teams are distributed globally and we use English for all internal communications.
What can we offer you:
🚀 Growth Mindset
We believe in pushing boundaries and embracing challenges. Whether it’s exploring new tools, improving processes, or taking on uncharted projects, we support a culture of curiosity and innovation where learning never stops.
🌎 A Diverse, Collaborative Team
Join a global team that celebrates diversity and thrives on collaboration. With team members from all over the world, we bring together unique perspectives, ideas, and experiences to create meaningful impact and drive innovation.
📚 Continuous Learning & Development
No matter your background or field of study, you’ll find endless opportunities to learn, grow, and contribute. Our open, transparent environment encourages the exchange of ideas, helping you unlock your full potential.
🌟 Career Growth in an Early-Stage Startup
Be part of a fast-growing startup with global ambitions. As we scale, so will your opportunities to take on more responsibility, shape our success, and advance your career.
💰 Competitive Compensation Package
We value your contributions and offer a competitive economic package to match your impact.
Diversity Statement
At Prophero, we are committed to fostering an inclusive and equitable workplace where diverse perspectives and backgrounds are not only welcomed but celebrated. We believe that diversity drives innovation and empowers us to build stronger connections with our clients and communities.
Prophero is an equal opportunity employer and is dedicated to ensuring a hiring process free from discrimination based on race, ethnicity, gender, age, disability, religion, sexual orientation, or any other characteristic protected by law. Our mission is to create a workplace where everyone feels valued, supported, and empowered to achieve their full potential.
