Our Mission
Healthcare should work for patients, but it doesn’t. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable.
Zocdoc’s mission is to give power to the patient. To do that, we’ve built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across +200 specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down.
We’re 18 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on.
Your impact on our mission
Zocdoc's mission is to give power to the patient, and our Practice Solutions business is helping healthcare organizations modernize how they operate and connect with patients. As a Senior Account Executive, Practice Solutions, you'll play a meaningful role in expanding access to technology that helps providers streamline operations, improve patient experiences, and drive measurable business outcomes.
You'll be responsible for growing adoption of Zocdoc's Online Scheduling and AI Voice Assistant solutions across healthcare organizations, helping practices unlock efficiencies while delivering a better experience for both staff and patients. This is an opportunity to join a growing business line, influence product strategy, and help shape the future of healthcare technology.
You'll enjoy this role if you are…
- Personally motivated by building something new and making a measurable impact on business growth.
- Autonomous, urgent, and creative. You genuinely love identifying opportunities, solving complex customer challenges, and finding ways to win in competitive markets.
- Highly consultative and comfortable engaging executive stakeholders across healthcare organizations.
- Passionate about technology and its ability to improve operational outcomes and patient experiences.
- A relationship builder who earns trust quickly and can navigate complex buying committees.
- The kind of person who thrives in ambiguity, embraces ownership, and consistently looks for ways to improve both customer outcomes and internal processes.
- Serious about your work, but not about yourself. You bring humility, curiosity, and a sense of humor to the job every day.
Your day to day is…
- Owning the full sales cycle from prospecting through close for Zocdoc's Online Scheduling and AI Voice Assistant solutions.
- Building and managing a healthy pipeline through strategic outbound prospecting, inbound lead follow-up, and territory planning.
- Developing trusted relationships with healthcare decision-makers and conducting consultative discovery conversations to uncover business needs.
- Partnering closely with New Business and Existing Business sales teams to execute coordinated co-selling strategies that maximize customer value and revenue growth.
- Identifying expansion opportunities within existing accounts and helping customers deepen adoption of Zocdoc products.
- Delivering compelling product demonstrations, proposals, and executive presentations tailored to customer goals.
- Collaborating with Product, Engineering, and Analytics teams to share customer feedback, influence roadmap priorities, and help shape future solutions.
- Using data, CRM tools, conversation intelligence platforms, and generative AI tools to improve productivity, sales execution, and forecasting accuracy.
You'll be successful in this role if you have…
- An unrelenting desire to build more equitable, inclusive, and diverse workplaces. You view this role as an opportunity to create positive change.
- Meaningful experience (5+ years) in full-cycle SaaS sales with a demonstrated track record of meeting or exceeding quota.
- Experience managing complex, multi-stakeholder sales cycles and navigating executive-level decision-making processes.
- The ability to integrate generative AI tools into daily workflows to automate tasks, foster innovation, and maximize productivity.
- Passion for helping customers solve meaningful operational challenges through technology.
- A compassionate, consultative, and confident approach when working with customers and internal stakeholders.
- A fundamental understanding of enterprise sales methodologies, including prospecting, discovery, solution mapping, negotiation, and closing.
- Experience leveraging CRM, sales engagement, conversation intelligence, and business intelligence platforms to drive performance.
- The mentality of an entrepreneur and a strong bias toward action.
- Superb communication skills. You believe in keeping stakeholders informed and know how to adapt your communication style to different audiences.
- Humility. You believe in treating all people with dignity and respect, regardless of title or tenure.
- Healthcare technology, practice management, patient engagement, scheduling, or healthcare provider experience is preferred but not required.
- Experience selling AI-powered, workflow automation, or operational technology solutions is a plus.
Benefits
- Flexible, hybrid work environment at our convenient Soho location
- Unlimited Vacation
- 100% paid employee health benefit options (including medical, dental, and vision)
- Commuter Benefits
- 401(k) with employer-funded match
- Corporate wellness program with Wellhub
- Sabbatical leave (for employees with 5+ years of service)
- Competitive paid parental leave and fertility/family planning reimbursement
- Cell phone reimbursement
- Catered lunch every day along with beverages and snacks
- Employee Resource Groups and ZocClubs to promote shared community and belonging
- Great Place to Work Certified
About us
Zocdoc is the country’s leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc’s Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values. Zocdoc is a private company backed by some of the world’s leading investors, and we believe we’re still only scratching the surface of what we plan to accomplish.
Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone, we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better. We’re an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws.
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