Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.

As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.

Role: Account Manager

Location: Amsterdam, Netherlands

Employment: 12-month FTC with view to extend

ROLE MISSION

This role sits within a newly built global in‑house studio in Amsterdam, created for a leading international domestic appliances brand. The studio operates with the pace of an agency and the depth of an in‑house team, delivering social‑first strategy, content, and campaign rollouts across global and local markets.

As Account Manager, you are the connective tissue between the client and the studio. You’ll own day‑to‑day client communications, ensure clarity around briefs and feedback, and keep projects moving smoothly from brief through to delivery. You’ll work closely with project management, creative, social, and production teams to ensure work is delivered on time, on budget, and to a high standard.

WHAT YOU’LL BE DOING

Client Management & Communication

Manage day‑to‑day client relationships, acting as the main point of contact for delivery questions and updates
Receive, interrogate, and clarify briefs to ensure alignment before work begins
Coordinate feedback rounds, approvals, and next steps across client and internal teams
Build trusted, collaborative relationships with client stakeholders through clear, consistent communication

Project Ownership & Delivery Support

Take ownership of digital, social, and content projects from brief to delivery
Track progress across projects and flag risks, delays, or scope changes early
Ensure work follows agreed processes and is delivered on time and within budget

Internal Collaboration

Act as a central point of coordination between social, creative, production, and project management teams
Support resourcing conversations and help align priorities across workstreams
Ensure internal teams have clear direction, feedback, and context at every stage

Commercial & Account Growth Support

Support the identification of incremental opportunities within the account
Contribute to strong account health through operational excellence and proactive servicing

WHAT YOU NEED TO BE SUCCESSFUL

5+ years’ experience in account management or client services within a creative, digital, or production agency
Proven experience managing multiple projects end‑to‑end
Strong organisational skills with excellent attention to detail
Confidence managing stakeholders and communicating clearly at all levels
Experience creating and maintaining timelines, status updates, and delivery plans
Comfortable working in fast‑paced environments with multiple priorities
A proactive, solution‑oriented mindset with the confidence to flag risks and ask questions

Nice to have

Experience working on global or multi‑market accounts
Exposure to social‑first, content‑led, or always‑on delivery models
Experience collaborating with offshore or distributed teams

Req ID: 17392
#LI-JP1 #LI-Hybrid #LI-midsenior

Our values shape everything we do:

Be Ambitious to succeed 

Be Imaginative to push the boundaries of what’s possible 

Be Inspirational to do groundbreaking work 

Be always learning and listening to understand 

Be Results-focused  to exceed expectations 

Be actively pro-inclusive and anti-racist across our community, clients and creations 

OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws. 

 OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.