About Zscaler
Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability.
We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.
Role
We are looking for a Principal Transformation Advisor to join our team. This is a San Jose, CA (Hybrid) role, reporting to the Global Director of EBC Product Marketing in the Product Marketing department. You will own how we engage with customers as part of our Executive Briefing Program, operating at the intersection of technology strategy, storytelling, and executive engagement. As a highly credible, business-minded technology leader, you will act as the face of our Executive Briefing Center (EBC) experience, delivering compelling, tailored presentations to CIOs, CISOs, and senior technology leaders, translating complex technology into clear business outcomes, strengthening strategic relationships, and generating action-oriented outcomes.
What you’ll do (Role Expectations)
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Drive high-impact Executive Briefings for strategic enterprise customers and prospects by delivering tailored presentations that connect technology strategy to business outcomes, risk reduction, and growth while facilitating real-time discussions
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Co-develop and continuously refine a world-class executive narrative around key themes including AI, security, and digital transformation, simplifying complex technical concepts into clear, compelling stories
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Collaborate with account teams to deeply understand each customer’s environment, priorities, and challenges using in-house data and public research to ensure every session feels bespoke and high-value
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Work closely with Product, Engineering, Sales, and Marketing to bring the right specialized speakers into each briefing, influencing internal stakeholders and contributing to the feedback loop from the field to leadership
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Help define and scale a best-in-class EBC experience by upholding high presentation standards, storytelling frameworks, and mentoring internal speakers to elevate overall briefing quality
Who You Are (Success Profile)
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You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
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You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.
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You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.
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You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
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You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.
What We’re Looking for (Minimum Qualifications)
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Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain
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10+ years in enterprise technology, with experience in roles such as Field CTO, Product/Solutions Consulting, Systems/Sales Engineering, or Audience/Customer Marketing
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Strong understanding of enterprise IT, security, networking, cloud, and AI
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Proven experience working closely with large, complex organizations and strategic accounts
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Hands-on expertise in zero trust, SASE, SSE, or related cybersecurity domains
What Will Make You Stand Out (Preferred Qualifications)
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Experience leveraging generative AI tools or AI-driven analytics to synthesize enterprise account research and dynamically customize strategic presentation narratives for executive buyers
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Outstanding storytelling, writing, and presentation skills with a track record of crafting and facilitating compelling, outcome-focused technology conversations for CISOs, architects, and IT decision-makers
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A passion for connecting real-world customer pain points to product capabilities, combined with an adaptable team-player mindset ready to ensure flawless experiences for visiting executives
#LI-Hybrid
#LI-DS9
At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more!
Learn more about Zscaler's hybrid working model and benefits here.
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
