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Stylitics · New York, NY (Remote and/or Hybrid)
Who We Are
Stylitics is the leading visual outfitting and styling solution for the world’s top retailers and brands. Our clients include Nike, Macy’s, Revolve, Puma, Crate & Barrel, Bloomingdale’s, and dozens of others. Founded in 2011, Stylitics uses a powerful combination of algorithms, trend data, and stylist expertise to deliver millions of on-brand outfit recommendations daily across multiple channels such as e-commerce, email, advertising, stores, and social media. About 100 million shoppers use Stylitics content and technology on retail sites each month to find inspiration, discover new products and brands, and gain confidence in how to style their purchases.
About the Role
As a Client Success Manager (CSM), you will own the health, retention, renewal, and growth of your assigned accounts, acting as a trusted advisor to client stakeholders. You’ll build long-term partnerships by deeply understanding your clients’ goals, delivering measurable value, and proactively driving adoption, expansion, and success by coordinating with internal teams across Sales, Client Operations, Styling, Product, Engineering, Analytics, and Marketing to deliver solutions.
Beyond managing accounts, you’ll contribute to scaling best practices, mentoring peers, and continuously raising the bar for the Client Success team.
This role is strategic and hands-on: you’ll balance day-to-day problem-solving and client advocacy with long-term planning and business impact. Success in this role will be measured by client retention, account growth, and demonstrated ROI on Stylitics’ solutions.
What You Will Do
Must-Have Qualifications
Nice-to-Have Qualifications
Salary
When we find the right person, we try to put our best foot forward with an offer that excites you and is fair on our end. We consider the skills and experience you bring, what similar jobs pay, and make sure there’s equal pay for equal work among those you’ll be working with. The compensation amount for this role is targeted at $93,000 - $119,000 USD annually. The final offer also takes into account other factors of a total compensation package, including what is market-based on the region. Please note that the range is being shared in good faith and is subject to modification based on changing market and business conditions.
Our Benefits & Perks
Our Values
Our values reflect what is important to us at Stylitics and serve as the foundation in which we do business. Each core value is best illustrated by actions and attitudes that each Stylitics team member practices. They define what working at Stylitics means and what our teams embody through their time here.
Join Us!
We strive to create a place where all feel safe, empowered, engaged, championed, and inspired. Equal Employment Opportunity has been and will continue to be, a fundamental principle at Stylitics where employment is based upon personal capabilities and qualifications without discrimination because of race, religion, color, gender, national origin, age, citizenship, ancestry, marital status, sexual orientation, gender identity and expression, pregnancy and related medical conditions, veteran status, genetic information, disability or any other reason prohibited by federal, state or local law. This applies to all policies and employment practices relating to recruitment and hiring, compensation, benefits, termination and all other terms and conditions of employment.
Our Values
Our values reflect what is important to us at Stylitics and serve as the foundation in which we do business. Each core value is best illustrated by actions and attitudes that each Stylitics team member practices. They define what working at Stylitics means and what our teams embody through their time here.
Join Us
We strive to create a place where all feel safe, empowered, engaged, championed, and inspired. Equal Employment Opportunity has been and will continue to be, a fundamental principle at Stylitics where employment is based upon personal capabilities and qualifications without discrimination because of race, religion, color, gender, national origin, age, citizenship, ancestry, marital status, sexual orientation, gender identity and expression, pregnancy and related medical conditions, veteran status, genetic information, disability or any other reason prohibited by federal, state or local law. This applies to all policies and employment practices relating to recruitment and hiring, compensation, benefits, termination and all other terms and conditions of employment.
