This is Adyen
Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.
For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.
Global Partner Engineering Manager, Payments
Adyen is seeking a Global Manager for the Payments Partner Engineering team. This role requires a leader with a solid technical foundation, deep operational instincts, and a proven ability to build and develop high-performing teams. You will be responsible for the health of Adyen's payment partner integrations — spanning global card schemes, banks, wallets, local and alternative payment methods — and for evolving the Partner Engineering function to reduce reactive operational work to proactively addressing partner integration health.
As the leader of the global Payments Partner Eng team, you will manage a team of Payment Partner Engineers who serve as Adyen's technical point of accountability for payment partner integrations. Your goal will be to drive integration reliability and performance across Adyen's global payment method portfolio, while building the tools, processes, and capabilities that allow the team to scale. This position requires a blend of leadership, technical and payments domain depth, strategic thinking, and the ability to influence both internal stakeholders and external payment partners.
This role is critical in ensuring Adyen's payment partner integrations meet the reliability and performance standards that underpin our merchant value proposition. The ideal candidate has led technical, cross-functional teams in complex environments, understands payments and API-based integrations, and brings a proactive, high-agency mindset to building a team and function from a still-early stage.
What you'll do:
- Lead, mentor, and coach a global team of Payment Partner Engineers, fostering their growth and ensuring they are effective technical counterparts to Adyen's payment partners.
- Define and drive a vision for the Paments Partner Engineering function — shifting the team's center of gravity from reactive issue management toward proactive partnership, performance ownership, and operational leverage.
- Own integration health across Adyen's payment method portfolio, with accountability for reliability, performance (auth rates, settlement, disputes, etc.), and the team’s service model to internal and external stakeholders.
- Drive strategic architectural recommendations to ensure partners optimally integrate with Adyen, maximizing value for Adyen’s merchant customers.
- Partner cross-functionally with Product, Engineering, Commercial, Compliance, and Reliability teams to represent the "technical voice of the partner" and drive action on integration issues and improvements.
- Establish and maintain direct relationships with payment partners at a senior level, including participation in QBRs, joint business planning, and escalation management.
- Use Adyen's planning processes to secure resources, define team structure, and drive alignment with senior stakeholders on prioritization and team direction.
Who you are:
- 8+ years of direct line management experience of technical or hybrid technical/operational teams, with a track record of hiring, developing, and managing senior individual contributors.
- Solid understanding of payments — familiarity with card schemes, payment method integrations, and API-based payment flows is strongly preferred.
- Comfortable with technical concepts at the API and systems level; able to engage credibly with engineers and technical partners without needing to be a hands-on software engineer.
- Proven experience driving operational improvements — identifying the root causes of recurring issues and building sustainable processes, tooling, or automation to address them.
- Strong communicator and cross-functional influencer; comfortable navigating ambiguity and driving alignment across Product, Engineering, Commercial, and external partner teams.
- Ability to build and maintain trusted relationships with senior internal stakeholders and payment partner counterparts.
- High agency: you don't wait for direction. You identify opportunities, form a point of view, get alignment, and move.
Our Diversity, Equity and Inclusion commitments
Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen.
Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!
What’s next?
Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.
This role is based out of our Amsterdam office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.
