Regional Maintenance Manager

While the entire gym team plays a role in customer service it is our Maintenance Team that ensures every workout experience is "uninterrupted" for our members by providing the best environment, availability of amenities, a high standard of cleanliness and full functioning equipment. Our entire Maintenance Team cannot be afraid to roll up their sleeves and help make our gyms the member's "FAVORITE." At EōS, we work together as a team and want those who thrive in a collaborative environment while still working independently to achieve goals.

Essential Purpose: Support the overall success of the gyms in their designated Region in their entirety including the safety, sanitation and efficiency of the gyms, financial success, employee experience and member satisfaction.

Core Purpose: To create loyal, lifelong fans and exercise practitioners.

Essential Job Functions include but are not limited to:

• Personnel Management and Leadership - Teach, mentor and lead District Maintenance Technicians in-person and remotely.
• Communicate with Executive Leadership, Regional Vice Presidents, Regional Managers and Gym Operations personnel appropriately.
• Outside Vendor Management -- Identify, evaluate, establish, and maintain relationships with "key" outside vendors who will service locations (Cleaning, HVAC, Electric, Plumbing, etc.).
• Communicate and coordinate with landlords for all major repairs.
• Ensure Quality Assurance for facilities.
• Provide support for projects as needed.
• Complete scheduled preventative maintenance on all building systems.
• Expert in all functions and systems of the fitness facility.
• Manages and closes OpenWrench tickets.
• Manages maintaining a clean and organized inventory.
• Completes trouble shooting and basic repairs not requiring trade licenses such as:
• Plumbing fixtures
• Light fixtures
• Bulb replacement
• Sheet rock
• Painting touch ups
• Wall finishes
• Flooring
• Trim
• Door handles
• Millwork
• Pool mechanics
• All other basic fixtures
• HVAC units, sensors, and t-stats
• AV systems/TVs
• Address concerns on social media platforms as they relate to facilities maintenance (IE-yelp reviews, member comments/inquires).

Technical Knowledge Requirements:

• Project coordination and scheduling
• Vendor evaluation abilities -- (evaluate bids, estimates and invoicing)
• Knowledge of how major mechanical systems work (HVAC, plumbing, electric etc.)
• Ability to evaluate major mechanical systems and assess any potential maintenance issues.
• Knowledge of Energy Management systems and procedures
• Basic knowledge of architectural drawings as well as mechanical, electrical and plumbing
• Diligence and a strong understanding of liability issues, general safety, and personal and/or public injury a must
• Financial -- Ability to interpret budgets and to provide recommendations.
• Administration -- Understanding the function of the accounting/payroll departments and people management.
• Ability to exercise sound judgment when identifying and assessing gym maintenance and housekeeping needs.
• Technology: computer literacy, extensive experience with CMMS systems and resource management
• Utilize software, financial software, and project management software.

Qualification Requirements:

• This individual must possess and apply the following knowledge, skills, and abilities, and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable, or by using some other combination of abilities:
• Minimum of 3 years of Maintenance management experience.
• Minimum of 1 years of Leadership/Management experience.
• Minimum of 1 years of multi-unit management, the Regional Maintenance Manager may oversee up to 25 locations depending on the market.
• Understanding and commitment to all aspects of customer service.
• High standards regarding gym/site cleanliness and presentation.
• Strong communication skills, both verbally and in writing, for interacting with employees, management, and vendors, i.e., calm, professional, positive, and empathetic to all levels of management, employees, customers, and vendors.
• Excellent relationship building and influencing skills with people at all levels and in all functions.
• Strong detail orientation; systematic and thorough approach to problem solving; and good time management, organizational, and record-keeping skills.
• Excellent MS Office skills, particularly Excel.
• And, of course, someone who embraces our Core Values!

Experience / Certifications / Educational / Requirements:

• 3 years Managing Facility/Housekeeping/Maintenance Experience.
• Licenses/Certifications (preferred but not mandatory).
• CFM Certification or CPO Certification.
• OSHA Certified/Trained.
• Bilingual - Spanish preferred.
• Cardiopulmonary Resuscitation (CPR) and Automated External Defibrillator (AED) certification required.
• Must be able to pass background check.
• Must have a valid Driver’s License.
• Must maintain local, State or Federal personal vehicle insurance minimums, which ever is greater.
• Must maintain a clean motor vehicle record throughout employment.
• Must have reliable transportation to and from multiple job locations.

Physical Requirements:

• Ability to work in club office; move about club floors and rooms; review, revise, create club paperwork; communicate with employees, members, and the public.
• Ability to access and operate Company computer system including prepare documents, enter data into computer system, read reports from a computer data base or email system.
• Ability to routinely and repetitively bend to lift more than 50 lbs.
• When necessary, must be available to be contacted for emergencies 24 hours/7 days a week including holidays and assist with being a first responder in the case of environmental disaster.
• Must be available to assist is the closing down of a club to meet all legal, safety, risk, and environmental regulations.
• Ability to use commercial cleaning products and equipment including vacuums, pressure washers, wet vacuums, compressed air, and cleaning chemicals.