Location: Reston,VA

Job Overview

The Senior Maintenance Manager is responsible for the effective daily leadership and administration of the onsite maintenance team with the objectives of safely, efficiently, and effectively operating machinery and systems. The SMM must ensure the highest level of professionalism while meeting/exceeding the needs of the residents and ownership and a commitment to achieving the goal of 100% uptime and customer satisfaction throughout the maintenance team. This position will travel regularly between multiple communities. #weshowup

Key Responsibilities

Provide Class “A” customer service – Building a good rapport with residents and going above and beyond whenever possible
Effectively manage assigned staff to include activities such as assigning work, providing supervision and direction as needed
Ensure prompt and efficient service by the maintenance team members
Partner with Property Manager to adhere to budgets, forecast budgets and financial reviews
Develop multi-year capital project plans and manage the process to complete the capital projects
Oversees the condition and preventive maintenance programs of key asset systems; HVAC systems, fire protection, sprinkler suppression, retail kitchen hood systems, plumbing – sewer mains/ structural building plumbing, sump pumps, vertical transportation, electrical switchgear distribution, natural gas generators and ATS configuration and testing requirements etc.
Responsible for renovations and various aspects of new construction
Participates in annual budget planning and provides input to vendor selection
Perform regular site inspections to assess physical property condition, compliance and overall administration
Ensure apartment turn overs and work orders are completed in a timely fashion
Oversee the activities of contractors working within the building.
Identify safety hazards within the building and incorporate the remediation of such hazards to ensure that the building’s staff and occupants work in a safe environment
Ensure compliance with all regulatory laws and guidelines are met as they relate to the operation of the building’s infrastructure
Maintain all infrastructure and compliance documentation for the building including up-to-date building drawings and single lines as well as documentation mandated for maintaining regulatory compliance with Federal, State or Local law
Perform other duties as assigned

Qualifications

High School Diploma
Current Driver's License
Central Plant System experience required
EPA Section 608 Universal Certification
Master of Electrician and Plumbing preferred
At least 10 years of Residential maintenance experience
At least 8 years building facilities operation experience in a luxury apartment
Minimum of 5 years supervisory experience as senior engineer/technician or equivalent position in facilities management
Building automation systems experience required
Proven experience providing excellent customer service
Extensive knowledge of HVAC, electrical, and plumbing systems in multi-family housing and mid to large size facility operations
Exposure to budgeting and basic accounting
Understands elevator maintenance, fire sprinkler/alarm systems and high-rise buildings
Proficient with computers and relevant computer programs
General understanding and use of Microsoft Office, Microsoft Word, Excel, and Outlook
Experience with Yardi preferred
Excellent communication and leadership skills
Strong problem-solving skills
Ability to work after hours, as needed including on-call rotation
Must be highly credible and trustworthy, and operate with high degree of integrity
Must hold oneself and others accountable and strive for a high level of excellence
Must have a positive, can-do attitude and be able to fuel growth and innovation
Must be customer-focused and results-oriented
Must want to continuously learn and develop
Exceptional oral and written communication, active listening, and organizational skills
Ability to establish strong working relationships with others in team setting
Ability to multitask and prioritize tasks with a strong attention to detail in a fast-paced environment
Self-directed and able to work independently, with minimal supervision

Physical Demands & Work Environment

Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch, twist, and/or reach
Push, pull or lift up to 50 pounds
Continuous repetitive motions
Work under variable temperature conditions (or extreme heat or cold), under variable noise levels, outdoors/indoors, around fumes and/or hazards, around dust and/or mite hazards, around chemicals and bio-hazards

Benefits

Compensation:
- Competitive Salary with Bonus Potential
- Generous Benefit Package: Medical, Dental, Vision, 401K Match, Life Insurance

Career Development
- Opportunities for Advancement within our expanding portfolio
- Annual Professional Development Funds to fuel your growth

Employee Perks:
- Employee Discount for added benefits
- Enjoy a Friendly Work Environment that values collaboration

Additional Benefits:
- Explore more perks and possibilities for growing your career with Comstock Companies! Discover what sets us apart!