Want to help us help others? We're hiring!
GoFundMe is the world's most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes for themselves and each other. Together, our community has raised more than $40 billion since 2010.
Join us! GoFundMe is looking for a GTM Ops Engineer to sit within our Business Operations team and own the systems that make our go-to-market engine run. This is not a reporting role or a tools-admin role. You will own the architecture, automation, and data infrastructure that sits beneath sales, marketing, and customer success, and you will be the person who translates messy business requirements into reliable, scalable systems.The environment you are walking into: growth has outpaced process. Too many tools. Inconsistent data. Unclear handoffs. Constant pressure for pipeline. Your job is to bring order by designing systems that are signal-driven, measurable, scalable, and reliable. The ideal candidate has handled ICP definition, data enrichment, outbound and ABM workflows, lifecycle automation, lead and account scoring, routing and SLAs, attribution, and reporting, and is most effective in environments where a lot of manual work can be organized into automated systems.
What You'll Do
Revenue Systems & Automation
- Define and enforce data quality standards across the full GTM stack, from ingestion through to CRM writeback.
- Design and maintain lead and account scoring models grounded in real signal, not just firmographic proxies.
- Build lifecycle automation that covers the full revenue funnel from first touch through expansion, with clear handoff logic between sales, marketing, and CS.
- Identify and automate high-friction manual processes across Sales Ops, Post-Sales Ops, Deal Desk, and Commissions, replacing repetitive work with reliable, auditable systems.
- Apply AI to internal operations workflows: surfacing contract exceptions for Deal Desk, flagging commission discrepancies, automating renewal and expansion triggers for Post-Sales, and generating sales ops reporting without manual pulls.
- Partner with the owners of each function to map current-state workflows, identify the highest-leverage automation opportunities, and sequence the build accordingly.
Territory Intelligence & Enrichment
- Build and own the data enrichment strategy across the sales org, evaluating and deploying tools with a critical eye toward what actually improves account quality and prospecting effectiveness, not just checkbox compliance.
- Close gaps in account intelligence to automate territory assignments, lead routing, seller productivity, and retention and expansion plays.
- Own the enrichment stack and build multi-source waterfall logic that maximizes coverage and data quality without redundant spend.
- Establish enrichment workflows and governance frameworks built to scale, not just for today's org, but for where we're headed.
- Partner with RevOps to maintain Salesforce data integrity and build scalable standards for data hygiene across the full object model.
GTM Engineering & AI
- Connect data across systems to power account summaries, account scoring models, and automated plays for sellers and account managers, so reps have the right context at the right time without doing manual research.
- Build agentic workflows and AI-assisted automation for account research, ICP qualification, outbound personalization, and ABM triggers.
- Apply prompt engineering and model evaluation to GTM use cases.
- Write Python and SQL to automate workflows, build integrations, and clean data at scale.
- Connect systems via APIs, building lightweight integrations where off-the-shelf connectors fall short.
- Maintain documentation for the systems you build so the org is not dependent on tribal knowledge.
What You Bring
- 5 to 8 years in GTM operations, revenue operations, or sales operations, with hands-on systems-building experience in a SaaS environment.
- CRM architecture proficiency in Salesforce. You configure it, you do not just use it.
- Hands-on experience with data pipeline tooling.
- Production-grade Python and SQL. You write code that runs in real systems, not just notebooks.
- Lead routing experience with. You have built assignment logic with real SLA requirements.
- Enrichment stack experience.. You have built waterfalls, not just connected data sources.
- Working knowledge of AI and ML tooling applied to GTM problems: prompt engineering, model evaluation, and vector DBs.
- Sharp analytical instincts paired with business judgment. You turn ambiguous requirements into system logic without needing the problem fully defined upfront.
- Exceptional communication skills across technical and non-technical stakeholders. You can explain a routing architecture and a business tradeoff in the same conversation.
You Are
- A builder, not a maintainer. You see broken, manual GTM processes and immediately start designing the architecture to replace them.
- Opinionated about data quality. You know that bad data upstream breaks everything downstream, and you build accordingly.
- Someone who knows when to build vs. buy, and can defend the decision.
- Willing to push back on requests that create technical debt, even when the ask comes from leadership.
- Fast without being reckless. You understand the difference between a quick fix and a safe one.
- Energized by GoFundMe's mission and motivated to make a measurable impact on how we grow.
Why You'll Love It Here
- Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year.
- Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere.
- Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together.
- Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits.
- Holistic Support: Enjoy financial assistance for things like hybrid work and family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being.
- Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow.
- Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups.
- Community Engagement: Make a difference through our volunteering program.
We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us!
GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences. We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status.
The annual U.S. salary range for this full-time position is $141,000 to $211,000. The company also offers equity and other benefits to employees, including healthcare, dental, vision, life insurance and 401(k) saving program. In addition to this wage, there are geolocation differentials that will increase pay depending on the work location. Additionally pay may vary depending on other factors including skills, experience, education, or training. Your recruiter can share more about the specific total compensation package based on your location during the hiring process.
If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com.
Global Data Privacy Notice for Job Candidates and Applicants:
Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required.
Learn more about GoFundMe:
We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘25 annual report.
Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other.
For recent company news and announcements, visit our Newsroom.
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Metaview as part of our hiring process for jobs in NYC and certain features may qualify it as an automated employment decision tool (AEDT), as defined by New York City Local Law 144. As part of the hiring process, we provide Metaview with job requirements and candidate submitted resumes and application materials to assist in evaluating job-related qualifications. While this tool is used to improve efficiency and support our recruiting personnel, all final hiring decisions are made by GoFundMe employees.
We began using Metaview on March 10, 2026. The Metaview tool has been reviewed by an independent auditor. Results of the audit may be viewed here. The tool evaluates your professional experience, technical skills, education, and other qualifications using information collected directly from your submitted resume and application materials; all such data is retained in accordance with GoFundMe’s Personnel Privacy Notice and applicable legal requirements. If you would like to request an alternative selection process or a reasonable accommodation, please contact accommodationrequests@gofundme.com.
