Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.

As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.

Role: Digital Product Designer

Location: Toronto, ON (remote)

About the role:

You'll be the user advocate behind digital products and experiences that simplify complex processes and drive meaningful engagement. Working at the intersection of user research, business strategy, and technical feasibility, you'll translate user needs and business requirements into elegant design solutions that perform. We're looking for someone who can balance user empathy with commercial awareness, finding design approaches that delight users while achieving conversion and retention goals. Success means consistently delivering products that test well, perform strongly, and contribute to measurable business growth.

What you will be doing:

Design end-to-end user experiences for web and mobile products that improve usability, conversion, and customer satisfaction
Work with marketing and creative leadership to implement brand standards across UX design requests
Conduct user research including interviews, usability testing, and data analysis to inform design decisions and validate solutions
Create comprehensive design systems and component libraries that ensure consistency and efficiency across digital touchpoints
Develop wireframes, prototypes, and high-fidelity designs that communicate user flows and interaction patterns effectively
Collaborate closely with product managers to translate business requirements into user-centered design solutions
Partner with development teams to ensure design feasibility and maintain quality through the build process
Map customer journeys and identify opportunities to improve user experience and business outcomes
Present design concepts and research findings to stakeholders, articulating user needs and design rationale clearly
Iterate designs based on user feedback, analytics data, and A/B test results to optimize performance
Establish accessibility standards and inclusive design practices that serve diverse user needs effectively
Have the ability to implement UX Design into brand/design standards

What you need to be great in this role:

A strong portfolio demonstrating user-centered design process and outcomes across web and mobile platforms, with clear examples of problem-solving and iteration
Advanced proficiency in design and prototyping tools including Figma, Sketch, Adobe XD, and prototyping platforms like Principle or ProtoPie
Solid foundation in UX research methods including user interviews, usability testing, journey mapping, and data analysis
Experience designing responsive web experiences and native mobile applications with understanding of platform conventions
Knowledge of front-end development capabilities and constraints, with ability to collaborate effectively with engineering teams
Proventrack recordof using analytics and user data to inform design decisions and measure success
Understanding of conversion optimization principles and experience designing for business metrics including retention and engagement
Strong systems thinking with experience creating and maintaining design systems and component libraries
Excellent communication and presentation skills, with ability to advocate for user needs across diverse stakeholder groups
Experience working in agile development environments with familiarity of product development cycles
Financial sector experience preferred: Understanding of financial services user needs, regulatory requirements, security considerations, and compliance constraints is valued but not essential.
Advanced proficiency with AI design tools (Figma AI, Adobe Firefly, ChatGPT for research synthesis) to enhance ideation, prototyping, and user research analysis
Agentic approach to product challenges: systematically analyzing user problems, identifying optimal design solutions, and executing with clear user-centered reasoning
Experience using AI for user research synthesis, persona development, and design iteration to improve workflow efficiency
Ability to guide teams in responsible AI adoption for design processes while maintaining user focus and design quality
Strong understanding of AI capabilities and limitations in product design, with emphasis on human insight and user empathy
At the time of this posting, the base salary for this position may range from $89,250.00 CAD to $99,750.00 CAD. Individual compensation varies based on job related factors, including location, business needs, level of responsibility, experience, and qualifications. The range listed is just one component of OLIVER’s total compensation package.

Req ID: 17006

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Our values shape everything we do:

Be Ambitious to succeed 

Be Imaginative to push the boundaries of what’s possible 

Be Inspirational to do groundbreaking work 

Be always learning and listening to understand 

Be Results-focused  to exceed expectations 

Be actively pro-inclusive and anti-racist across our community, clients and creations 

OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws. 

 OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.