About us

At Pomelo Care, we are redefining the healthcare journey for women and children. As the leading virtual medical practice in our field, we provide a continuous circle of support—from the first steps of family building and the complexities of pregnancy to the nuances of postpartum, pediatric, and midlife care. We aren't just a clinic; we are a multidisciplinary engine of clinicians, engineers, and problem-solvers dedicated to closing the gaps in traditional care. By leveraging a high-touch, technology-driven platform, we identify risks early and deliver deeply personalized, 24/7 virtual care. We are here to prove that better data and patient-centered care lead to better outcomes, raising the standard of care for families nationwide.

Your North Star: Ensure our patient-facing midlife product is polished, easy to use, and helps patients get the care they need, when they need it.

As a Senior Product Designer, you'll be instrumental in building experiences that serve both our patients and clinical teams. This role is focused on designing an entirely new service line: women's midlife health.

This role reports to the VP of Product Design.

What you'll do:

Shape strategy: Lead design strategy for your cross-functional team, translating business goals into clear, beautiful interfaces.
Deliver high-quality designs: Apply your expertise in typography, visual hierarchy, color, motion, and modern interaction patterns to bring our brand to life through patient-facing experiences that are not only beautiful but highly usable
Champion data-informed improvements: Use research, usability testing, and analytics to guide both functional and aesthetic decisions that improve clarity, engagement, and funnel performance.
Drive growth: Design and run A/B tests and iterative optimizations across key user flows (onboarding, activation, engagement) to measurably improve conversion and retention.
Elevate design systems: Advocate for design excellence across the org by contributing to the design system's components, motion guidelines, and asset library, enabling consistent, high-quality design at scale.

Who you are

7+ years of experience designing and shipping high-quality digital products in complex problem spaces.
Proven ability to move key product metrics through design. You have hands-on experience with data-driven design, growth optimization, and conversion rate optimization.
Skilled at bringing brand to life through product UI, turning guidelines into consistent, expressive interfaces.
Proficient in leveraging motion design to improve the usability and expressiveness of an interface.
Strong systems thinking. You connect product and operational changes to user needs while maintaining experience consistency.
Excellent communication skills, especially when explaining visual, interactive, and growth-focused concepts to cross-functional partners who may not work with designers regularly.
Portfolio required. We're looking for exceptional craft and mastery of interaction design, visual design, and UI fundamentals (typography, layout, color, hierarchy). Your portfolio should clearly explain the problems you solved, the approaches you took, and the outcomes you delivered.

Bonus points if you

Have worked at a startup during a period of rapid growth

Why you should join our team

By joining Pomelo, you will get in on the ground floor of a fast-moving, well-funded, and mission-driven startup that always puts the patient first. You will learn, grow and be challenged -- and have fun with your team while doing it.

We strive to create an environment where employees from all backgrounds are respected. We also offer:

Competitive healthcare benefits
Generous equity compensation
Unlimited vacation
Membership in the First Round Network (a curated and confidential community with events, guides, thousands of Q&A questions, and opportunities for 1-1 mentorship)

At Pomelo, we are committed to hiring the best team to improve outcomes for all mothers and babies, regardless of their background. We need diverse perspectives to reflect the diversity of problems we face and the population we serve. We look to hire people from a variety of backgrounds, including but not limited to race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.

Our salary ranges are based on paying competitively for our company’s size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Pomelo Care. In accordance with New York City, Colorado, California, and other applicable laws, Pomelo Care is required to provide a reasonable estimate of the compensation range for this role. Individual pay decisions are ultimately based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity. Given that this role is open to candidates of different skill levels, determining a salary range is challenging. A reasonable estimate of the current salary range is $170,000 to $190,000. We expect most candidates to fall in the middle of the range. We also believe that your personal needs and preferences should be taken into consideration, so we allow some choice between equity and cash.

Potential Fraud Warning

Please be cautious of potential recruitment fraud. With the increase of remote work and digital hiring, phishing and job scams are on the rise with malicious actors impersonating real employees and sending fake job offers in an effort to collect personal or financial information.

Pomelo Care will never ask you to pay a fee or download software as part of the interview process with our company. Pomelo Care will also never ask for your personal banking or other financial information until after you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All official communication with Pomelo Care People Operations team will come from domain email addresses ending in @pomelocare.com.

If you receive a message that seems suspicious, we encourage you to pause communication and contact us directly at careers@pomelocare.com to confirm its legitimacy. For your safety, we also recommend applying only through our official Careers page. If you believe you have been the victim of a scam or identity theft, please contact your local law enforcement agency or another trusted authority for guidance.