Community Partnerships and Engagement Manager

at Zócalo Health

Remote (Full Time): Must reside in: Alpine, Inyo, Mono, Amador, or Mariposa Counties

Compensation: $90,000 - $110,000 per year

About Us

Zócalo Health is the first tech-driven provider built specifically for Latinos, by Latinos. We are developing a new approach to care that is designed around our very own shared and lived experiences and brings care to our gente. Founded in 2021 on the idea that our communities deserve more than just safety nets, we are backed by leading healthcare and social impact investors in the country to bring our vision to life.

Our mission is to improve the lives of our communities—communities that have dealt with generations of poor experiences. These experiences include waiting hours in waiting rooms, spending mere minutes with doctors who don’t speak their language, and depending on their youngest kids to help them navigate our complex healthcare system. At Zócalo Health, we meet our members where they are, bringing care into their homes and neighborhoods through our team of community-based care providers and virtual care offerings.

We partner with community-based organizations, local healthcare providers, and health plans that recognize the value of culturally aligned care, which are not limited to brief interactions in an exam room. Together, we are building a new experience that revolves around the use of modern technology, culturally competent primary care, behavioral health, and social services to provide a radically better experience of care for every member, their family, and the communities we serve.

We are committed to expanding our reach to serve more members and their communities. We are looking for passionate individuals who share our belief that healthcare should be accessible, personalized, and rooted in the community. Join us in our mission to ensure that no one has to navigate the complexities of the healthcare system alone and that everyone receives the local, culturally competent care they deserve.

Role Description

The Community Partnerships & Engagement Manager owns Zócalo’s community presence and member acquisition across Alpine, Inyo, Mono, Amador, and Mariposa counties. This is a field-based, quota-carrying role responsible for building referral networks, leading direct community outreach, and converting local relationships into enrolled members.

This role combines grassroots community engagement with institutional partnership development. You will be the primary face of Zócalo in the region, responsible for building trust with community organizations, clinics, and residents while also delivering measurable enrollment results.

This is a build-from-scratch role. The right candidate thrives in ambiguity, builds structure where none exists, and takes ownership of outcomes.

This position reports to the Regional General Manager.

The Community Partnerships and Engagement Manager will contribute in the following ways:

Drive member enrollment through community engagement

Plan and execute weekly outreach activities including community events, pop-ups, tabling, canvassing, and local meetings
Educate community members about Zócalo’s services and help eligible individuals enroll
Gather ongoing feedback from community members and partners to inform outreach strategies, messaging, and engagement approaches
Serve as a visible, trusted presence in local neighborhoods and gathering places

Build and manage a referral network

- Develop partnerships with clinics, hospitals, behavioral health providers, shelters, food banks, faith-based organizations, schools, and county agencies
- Create warm handoff and referral workflows that consistently generate enrollments
- Maintain strong, ongoing relationships with key partners in each county

Own enrollment performance

- Carry monthly and quarterly enrollment targets for the region
- Track leads, referrals, conversions, and partner performance
- Adjust outreach and partnership strategy based on data and results

Represent Zócalo locally

- Attend and represent Zócalo at community meetings, coalitions, and events
- Act as the primary point of contact for partners and local stakeholders
- Bring insights from the field back to operations, clinical, and leadership teams

Operate with discipline and accountability

- Use internal tools to document outreach, referrals, and enrollments
- Participate in Regional Operating Committee meetings
- Provide regular reporting on pipeline, partnerships, and results

Qualifications

5+ years of experience in community outreach, partnerships, healthcare field sales, or stakeholder engagement
Proven ability to meet or exceed numeric targets in outreach, referral generation, or sales-like environments
Strong local network or ability to build one quickly in rural or frontier communities with an understanding of trusted communication channels, messengers, and outreach best practices
Experience working with Latino, Medicaid, or underserved populations
Comfortable working independently in the field across large geographic areas
Excellent communication, organization, and relationship-building skills
Bilingual English and Spanish preferred
Must live in one of the following California counties: Alpine, Inyo, Mono, Amador, or Mariposa

Preferred Qualifications

Experience designing or participating in community research activities such as focus groups, listening sessions, surveys, or informal qualitative research to understand community needs, trusted messengers, and effective communication channels
Demonstrated understanding of rural or frontier communities, including insight into culturally relevant outreach strategies and what drives trust, engagement, and participation in these settings
Ability to translate community insights into practical outreach strategies, messaging approaches, and partnership tactics that improve awareness, engagement, and enrollment outcomes
Experience managing a team

What you can expect from Zócalo Health

Equity compensation package
Comprehensive benefits including medical, dental, and vision
401k
Flexible PTO policy - take the time you need to recharge
$1,000 home office stipend
We provide the equipment needed for this role.
Opportunity for rapid career progression with plenty of room for personal growth.

You must be authorized to work in the United States. Remote Work can be done from anywhere in the U.S.

At Zócalo Health Inc., we see diversity and inclusion as a source of strength in transforming healthcare. We believe building trust and innovation are best achieved through diverse perspectives. To us, acceptance and respect are rooted in an understanding that people do not experience things in the same way, including our healthcare system. Individuals seeking employment at Zócalo Health are considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 

Those seeking employment at Zócalo Health are considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.